🚚 Shipping Policy & Fulfillment

To maintain the quality and efficiency of both our hand-crafted and print-on-demand items, our shipping and fulfillment process is split between two centers.

Costs for Shipping & Handling

Shipping and handling costs are calculated for each product individually based on the location where that specific item is produced and fulfilled. While this provides the best shipping rate for each item, costs may add up when ordering items from both categories in a single transaction.

1. Hand-Forged Artifacts (Knives)

Detail	Fulfillment Information
Responsible Shipper	European Horse Service Ltd. (Germany)
Fulfillment Location	Holstenniendorf, Germany
Delivery Times	7 - 14 business days (Varies based on destination, customs, and current volume).
Note	As these are high-value items, all shipments include full tracking and insurance. Please be aware that international shipments (e.g., to the USA) may be subject to customs inspection, which can slightly extend delivery times.

 

2. On-Demand Products (Merch and Apparel)

Detail	Fulfillment Information
Responsible Shipper	Schuetgens LLC (Platform Partner)
Fulfillment Location	Varies (Based on production partner nearest to you)
Delivery Times	5 - 15 business days, depending on production partner location and final destination.
Note	These items are printed specifically for your order to minimize waste.